How to change your timezone in TeamSnap for Business
⚠️ This article applies to organizations using the TeamSnap for Business platform.
There are three ways to manage timezones within your TeamSnap for Business system. Your organization has a default time zone, and every season and scheduled event also carries its own.
Updating the organization time zone does not change the time zone on seasons or schedule events that already exist, so you may need to edit those events separately.
Update your organization time zone
The organization time zone is the default for your organization. To change it:
- From the top level of your organization, go to Settings.
- On the General tab, find Timezone feld in the Location section.
- Open the time zone dropdown and choose the correct time zone.
- Click Save.
Why event time zones are separate
Each season and scheduled event in TeamSnap for Business has its own time zone. This gives organizations the flexibility of hosting programs and season across various locations and timezones. Additionally, teams have the flexibility to play in events across time zones, such as a tournament in another region, without changing the time zone for the whole organization.
The trade-off is that existing seasons and event time zones are not controlled by organization settings. If you change the organization time zone, review your season settings and scheduled events, then update any that still show the old one.
Update existing season timezones
- Log in to your organization's TeamSnap for Business system.
- Navigate to a program with existing seasons.
- Click on a season.
- Go to the Settings page for the selected season.
- On the Program Settings tab click the Edit button.
- Update the time zone field.
- Click Save.
Repeat for each season that needs a new time zone.
Edit an existing event time zone within your season
Events can only be edited at the level in which it was created. These steps apply to events that were created or imported at the season level. You can also repeat these steps at the division level for events created there.
- Log in to your organization's TeamSnap for Business system.
- Navigate to a program with existing seasons.
- Click on a season with existing schedule events.
- Click the Schedule page.
- Select the ... Action menu for the event you want to edit.
- Choose the Edit Event action
- Update the time zone shown to the right of the event start time.
- Click Save.
Repeat for each event that needs a new time zone.
Edit an existing event time zone in the Team Web View
Events can only be edited at the level in which it was created. These steps apply to events that were created or imported at the team level.
- Log in to your organization's TeamSnap for Business system.
- Navigate to a program with existing seasons.
- Click on a season with existing teams.
- If divisions exist, select a division that has one or more teams.
- Click on a team name to be taken to the team web view
- Click the Schedule menu option.
- Select the ... Action menu for the event you want to edit.
- Choose the Edit action
- Update the time zone shown to the right of the event start time.
- Click Save.
Edit an event time zone within the Team Mobile App
Events can only be edited at the level in which it was created. These steps apply to events that were created or imported at the team level.
- Log in to the TeamSnap mobile app.
- Navigate to team with scheduled events.
- Click the Schedule menu option.
- Select the ... Action menu for the event you want to edit.
- Choose the Edit action
- Update the time zone below the event start time.
- Click the check mark in the top right corner to save.